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Public Safety and Emergency Operations Contact Us
Every emergency operations center (EOC), 911 call center, and public-safety answering point (PSAP) relies on critical information visualization and communication. Black Box control room solutions enable real-time video and information sharing between field and operations centers, resulting in improved situational awareness and faster response times. When lives are on the line and communication is critically important, trust our extensive portfolio that showcases more than 40 years of technical expertise. KVM solutions improve and secure control room operations Video switching and extension products display high-quality video on distant screens Collaboration and control systems enhance communication and decision-making
What We Offer
Multiple Computer Control Interact with multiple computers using a single keyboard and mouse while keeping simultaneous access to all video and audio sources. Improved Desktop Ergonomics Streamlined user console saves desk space, reduces equipment costs, and minimizes errors as well as the mental load on the operators. Faster Operator Response Times Combine audio, share independently switched USB 2.0 peripherals, or copy and paste files between the systems. No Software or Network Dependency Intuitive hardware solution with no learning curve, no software installation, and no dependency on network performance. Fail-Safe Networks Take full control of your entire network to monitor critical events, provide sufficient bandwidth, and secure critical connections. No Single Point of Failure. Ensure 24/7 operational continuity and reliability. Multisite Control Enable centralized management of multiple locations and control rooms for seamless coordination and collaboration.
Videos
Seamless Control Improve operator reaction time with glide and switch technology. Complete Visualization Make decisions from a common operating picture or shared display. Complete Connectivity Rely on proven connectivity for all of your networking, cables, AV, and infrastructure needs.
Solution Diagrams
IP KVM/AV Matrix Multi-Monitor Switch IP KVM/AV Matrix Emerald IP-based KVM matrix switching application. Multi-Monitor Switch Expand your IT control rooms to multiple sites with Black Box solutions.
Product Showcase
Emerald High Performance KVM Our award winning KVM Matrix switching system that delivers HD or 4K video over an IP network. View more KVX*Series KVM Extenders Control a remote computer from your local workstation while your critical hardware is securely stored in your data center. View more ControlBridge® Desktop Touch Panel Save time, prevent errors, and replace complex switching activities with presets instantly activated with 1-touch. Integrate any IP-based system like room control, KVM/AV, or IoT monitoring systems. View more Freedom II KM Switches Public safety operators can quickly switch via hotkeys between four or eight screens for instant response times in a streamlined workspace with improved desktop ergonomics. View more
Customer Success Stories Countywide Emergency Call Center Improves Situational Awareness and Decreases Operator Response Time Read how this call center put information front-and-center by connecting sets of four monitors to the Freedom II KM Switch. Operators can now manage a large amount of incoming information and react instantly with a single keyboard and mouse. Read Case Study A New European Police Station Facility Merges Legacy Equipment with Leading-Edge KVM Switching Learn how this police department redesigned its control room setup with DKM FX switches that provide multiple users simultaneous access to servers and the ability to work over a mix of structured cabling (copper and fiber). Read Case Study Renowned European Police Station boosts Control Center Operational Efficiency with Black Box Solutions Find out how a Black Box video wall and non-IP based KVM solution helps police operating staff determine priority calls, share information efficiently, and boost reaction speeds to incoming alerts. Read Case Study Related Resources Control Room Solutions Download Brochure Public Safety Solutions Download Flyer Emergency Call Centers: State of the Industry Download eBook
Where You'll Find Us
Command and Control Trucks Emergency Dispatching Centers EMS Centers Police Stations Fire Department Stations Crime Center Operation Centers Security Operations Centers (SOCs)
Let's Get Started! Find out how to use seamless technology for rapid responses that enhance public safety. Our team of experts can help you choose the best product solutions Contact Us